Livestock Shipping Policy
Once you have placed your order here are a few things to consider:
We put extra time, effort, and care into our packing methods. Your order will be carefully and securely hand packed into labeled specimen cups or bags for easy acclimation and identification.
We will contact you via email regarding your shipment date. Please be sure to check your spam or junk folder if you haven't heard from us.Depending on your location, UPS Next Day Air delivery times can range from 10:30AM - 4:30PM. We do not ship for Saturday Arrival.
Now is the perfect time to make room for your new additions, do a water change if required. If you need more detailed guidance, reach out to us directly.
We require at least a one business day notice to reschedule existing shipments. Last minute, or requests received after hours, cannot be guaranteed!
Frequently Asked Questions:
How much is shipping? Shipping is a flat rate of $34.99 for UPS Next Day Air service. If your order total comes to $275 or more you will receive weekday shipping free of charge. We do not ship to Alaska or Hawaii. We do not ship for Saturday arrival.
Where does my order ship from? Your corals or other livestock will be shipped from our aquaculture facility located in Elgin, Illinois. We ship year round and will include any necessary hot or cold packs.
Can I track my order? All orders are shipped UPS Next Day Air and can be tracked through UPS. You will receive tracking information via email once your order has shipped.